PRIVACY POLICY
At Canadian Debt Help (hereinafter referred to as “CDH” “Company”, “We”, “Us”, or “Our”), we take the privacy of our users seriously. This Privacy Policy outlines our policies and procedures regarding the collection, use, and disclosure of personal data when you use our services and informs you about your privacy rights and how the law protects you. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation: The terms with capital letters shall have the meanings defined below.
Definitions: In this Privacy Policy:
“You” refers to the individual accessing or using the services or the company or other legal entity on behalf of which such individual is accessing or using the services, as applicable. “Company” refers to Canada Debt Help located at 6D 7398 Yonge St #1136, Thornhill, ON “Affiliate” means an entity controlled by or under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or managing authority. “Account” refers to a unique account created for you to access our services or parts of our services. “Website” refers to Canada Debt Help, accessible from. “Service” refers to the Website. “Country” refers to Ontario, Canada. “Service Provider” refers to any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals employed by the Company to facilitate the services, provide the services on behalf of the Company, perform services related to the services, or assist the Company in analyzing how the services are used. “Third-party Social Media Service” refers to any website or social network website through which a user can log in or create an account to use the services. “Personal Data” refers to any information that relates to an identified or identifiable individual. “Cookies” refers to small files placed on your computer, mobile device, or any other device by a website containing details of your browsing history on that website, among other uses. “Usage Data” refers to data collected automatically, either generated by the services or the Service infrastructure itself (e.g., duration of a page visit).
Collection of Information: CDH collects information that you provide to us voluntarily, including your name, contact information, financial information, and other details relevant to your debt relief needs. This information is collected when you fill out our online form, contact us by phone or email, or interact with us through our website or social media channels. We may ask you to provide us with certain personally identifiable information while using our services. This information may include but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Bank account information to pay for products and/or services within the Service.
Disclosure of Information: We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with our service providers and third-party partners who assist us in operating our website, providing our services, and communicating with you. We require these parties to agree to maintain the confidentiality and security of your information and to use it only for the purpose for which it was shared.
Data Storage and Security: We store your personal information on secure servers, and use industry-standard security measures to protect your information from unauthorized access, use, or disclosure. While we make every effort to ensure the security of your information, no security measures are 100% foolproof, and we cannot guarantee the absolute security of your information.
Usage Data:
- Device Information: This includes your device’s Internet Protocol (IP) address, browser type, and version.
- Pages Visited: We keep track of the pages on our Service that you visit and the time and date of your visit.
- Time Spent: We monitor the time you spend on the pages of our Service.
- Unique Identifiers: We collect unique device identifiers such as a mobile device’s unique ID.
- Diagnostic Data: We collect diagnostic data that helps us improve our Service.
- Mobile Device Information: If you access the Service through a mobile device, we may collect information such as the type of mobile device, mobile operating system, and mobile browser type.
- We use Usage Data to provide you with a better user experience and to improve the quality of our Service. This information is kept confidential and is never shared with third parties unless required by law
By using our Service, you consent to the collection and use of your Usage Data as described in this Privacy Policy. If you do not agree with the terms, please do not use our Service.
Tracking Technologies and Cookies Content
We use tracking technologies, such as cookies, to enhance your experience when using our Service. Cookies are small text files that are stored on your device by a website and can be used to remember your preferences and activity.
Cookies: We use cookies to personalize your experience on our Service, to keep track of your preferences, and to analyze our website traffic. You can choose to disable cookies in your browser, but please be aware that some features of our Service may not work correctly without cookies.
Web Beacons: We may use web beacons, also known as clear gifs, to monitor website traffic and to understand how visitors interact with our Service. Web beacons are small, transparent images that are embedded on a website.
Analytics: We use analytics services, such as Google Analytics, to understand how our Service is being used and to improve our Service. The data collected by analytics services is anonymous and does not contain personal information.
We use tracking technologies to provide you with a better user experience and to improve the quality of our Service. This information is kept confidential and is never shared with third parties unless required by law.
By using our Service, you consent to the use of tracking technologies and cookies as described in this Privacy Policy. If you do not agree with the terms, please do not use our Service.
Use of Personal Data
We take your privacy seriously and are committed to protecting your personal data. This section outlines how we use your personal data and the reasons for doing so.
Provision of Service: We use your personal data to provide you with the services offered by our Service. This may include information such as your name, email address, and payment information.
Customer Support: We use your personal data to respond to your queries and to provide you with customer support.
Marketing Communications: We may use your personal data to send you marketing communications, such as newsletters and promotional offers, if you have consented to receive such communications.
Data Analytics: We use your personal data to understand how our Service is being used and to improve our Service. The data collected is anonymous and does not contain personal information.
Legal Obligations: We may be required to disclose your personal data to comply with legal obligations, such as a court order or request from law enforcement agencies. We will not use your personal data for any purpose that is incompatible with the purposes for which it was collected, unless required by law.
We take appropriate security measures to protect your personal data and to prevent unauthorized access, use, or disclosure of your personal data.
By using our Service, you consent to the use of your personal data as described in this Privacy Policy. If you do not agree with the terms, please do not use our Service.
Transfer of Your Personal Data
other locations where parties involved in the processing are located. This means that your data may be transferred to and maintained on computers located outside of your jurisdiction, where data protection laws may differ from those in your jurisdiction. By using our Service and submitting your personal data, you consent to this transfer and acknowledge that the data protection laws in the recipient jurisdiction may not be as comprehensive as those in your jurisdiction. We take all necessary steps to ensure that your personal data is treated securely and in accordance with this Privacy Policy. We will not transfer your Personal Data to any organization or country unless we have taken adequate measures to protect the security of your data and personal information. If you do not agree to the terms of this Privacy Policy, please do not use our Service or submit your personal data to us.
Disclosure of Your Personal Data
Business Transactions: If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement: Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to public authorities’ valid requests (e.g., a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of users of the Service or the public
- Protect against legal liability
- Security of Your Personal Data
The security of Your Personal Data is important to us but remember that no transmission method over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.
Payments
We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g., payment processors).
We will not store or collect Your payment card details. That information is provided directly to our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to PCI-DSS standards as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.
Children’s Privacy Policy
Our service does not cater to individuals under the age of 13 and we do not intentionally gather any personal information from such individuals. If you are a parent or guardian and become aware that your child has provided us with personal data, please contact us. Upon discovery of collecting personal information from minors under the age of 18 without verifying parental consent, we take immediate steps to remove the information from our servers.
For individuals between the ages of 13 and 18, we may restrict the collection, usage, and storage of their information. In some cases, this may result in limitations to the services we can offer to these individuals.
In cases where consent is necessary as a legal basis for processing personal information and if Canadian laws require parental consent, we may seek consent from the parent prior to collecting and using the information.
Changes to Privacy Policy
CDH reserves the right to modify this Privacy Policy at any time. Any changes to this policy will be posted on our website and will become effective immediately upon posting. Your continued use of our services following the posting of changes to this policy constitutes your acceptance of those changes.
Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at info@canadadebthelp.com